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Maintenance Request

Day or night, to submit a Routine Maintenance Request, please complete the form below.

For Emergency Maintenance Requests, please call the office (515-223-1180) or afterhours call the on-call personnel at (515) 729-3599.

Emergency Maintenance Requests include:

* No Electricity
* Fire (after dialing 911)
* All water leaks
* No heat in temperatures below 55 degrees
* No air conditioning in temperatures over 85 degrees
* No plumbing or water throughout the apartment
* No hot water
* Refrigerator not working
* Stopped-up sewer lines
* Broken windows/locks

   
Building Address
Apartment Number
Resident First Name
Last Name
Phone Number
Email Address
Permission to Enter
Pets

Type of Maintenance Item
Location of Problem
Details
Additional Comments
   
 
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Country Club Village Apartments | 1200 Office Park Road | West Des Moines, IA 50265
Phone: (515) 223-1180 | Fax: (515) 223-1182
Hours: M-W-Th-F 9:00am to 5:30pm | Tues 9:30 - 7:30pm | Sat 10:00am to 5:00pm | Sun 1:00pm to 5:00pm